RIDERCISE® WEBSITE AND ONLINE PORTAL TERMS & CONDITIONS

Updated: 1st January 2026

RiderCise® Limited is a company registered in England and Wales.

Company registration number: 11855481

Registered office: 160 Kemp House, City Road, London EC1V 2NX

 

These Terms & Conditions relate to www.ridercise.co.uk (the “Website”), the RiderCise® Online Platform, Portal and App (the “Platform”), and your relationship with RiderCise® (“we”, “us”, or “RiderCise”).

Please read these terms carefully as they affect your rights and liabilities.

If you do not agree to these Terms, please do not use the Website or purchase any Products.

Please also refer to our Privacy and Data Protection Policy for information on how we collect and use your personal data.

RiderCise® does not provide medical advice and does not hold itself out as qualified to do so.

You should seek professional medical advice before beginning any exercise or training programme. 

  1. Introduction

RiderCise® provides rider-specific training services, including:

  • Bespoke Rider Fitness Coaching
  • Fast-Track Intensive Coaching Programmes
  • Digital rider training products and programmes

These Terms apply to all users of the Website and purchasers of Products and Services.

By using the Website or purchasing any Products, you agree to be bound by these Terms.

We may update these Terms at any time. Continued use of the Website confirms your acceptance of any updates.

  1. Products

We offer the following products and services (“Products”):

  • Bespoke Rider Fitness Coaching Programmes
  • Fast-Track Intensive Coaching Programmes
  • Digital rider training products, programmes, and systems
  1. Digital Products — Additional Terms

Where you purchase or access any RiderCise® digital product, programme, or training system (“Digital Products”), additional terms apply.

These include, but are not limited to:

  • RiderCise® training bundles
  • Rider Vault
  • Online training programmes
  • Any digital courses or training systems

By purchasing or accessing Digital Products, you agree to the RiderCise® Digital Product Terms & Conditions.

These govern:

  • Access and usage rights
  • Payment terms
  • Refund policy
  • Intellectual property
  • Account security

In the event of conflict, the Digital Product Terms take precedence.

  1. Payment Terms

All Products must be paid for via our third-party payment processor prior to access unless otherwise agreed.

Bespoke Coaching Programmes

  • First month (4 weeks) payable in advance
  • Minimum term applies
  • Full payment required for the full minimum term regardless of participation
  • Programmes cannot be paused, suspended, or extended for any reason
  • Non-participation does not affect payment obligations
  • After minimum term, 4 weeks’ written notice is required to cancel

Failure to complete agreed payments may result in:

  • Immediate suspension of access
  • The full outstanding balance becoming due
  • Referral to a third-party debt collection agency
  • Potential impact on your credit rating

 Fast-Track Intensive Programmes

  • Payment in full or agreed instalment plan required at purchase
  • You agree to complete all payments regardless of participation
  • Programmes cannot be paused, suspended, or extended
  • Failure to complete payments may result in:
    • Immediate suspension of access
    • Full remaining balance becoming due
    • Referral to debt collection
    • Potential credit impact

Places are limited and secured upon payment.

Digital Products (One-Time Purchases)

  • Full payment is required prior to access
  • Access is granted following successful payment
  • All Digital Product purchases are subject to separate Digital Product Terms
  1. Product Licence

Upon purchase, you are granted a limited, non-exclusive, non-transferable licence for personal use only.

You may not:

  • Share login details
  • Distribute or reproduce content
  • Use content for coaching or commercial purposes

Access may be revoked without refund if misuse is suspected.

  1. Delivery & Access

Upon purchase, you will receive instructions to access your Product.

Where required:

  • You must complete onboarding steps (including Par-Q where applicable) before access

If you experience access issues, contact:

7. Cancellation & Refund Policy

Digital Products

  • All sales are final
  • No refunds once access has been granted

By purchasing Digital Products, you:

  • Consent to immediate access
  • Acknowledge that this waives your statutory right to cancel

 Bespoke Coaching

  • Within minimum term → full payment remains due
  • After minimum term → 4 weeks’ notice required

 Fast-Track Programmes

  • No refunds once purchased
  • Full payment obligation remains regardless of participation8. Registration & Account Security

You agree to:

  • Provide accurate information
  • Maintain confidentiality of login details

We may suspend or terminate access where misuse or security concerns arise.

  1. Platform Access

We aim to provide uninterrupted access but do not guarantee fault-free service.

Access may be restricted for maintenance or technical reasons.

  1. Prohibited Use

You must not:

  • Introduce malicious software
  • Attempt unauthorised access
  • Disrupt platform functionality

Breaches may result in termination and legal action.

  1. Medical Disclaimer

RiderCise® does not provide medical advice.

You agree that:

  • Participation is at your own risk
  • You are responsible for your physical condition
  • You should seek professional medical advice before starting any programme

Any programme provided is not a substitute for medical guidance.

  1. Liability

Nothing excludes liability for death, personal injury, or fraud.

Otherwise, liability is limited to the greater of:

  • £250
  • Or three times the amount paid in the previous 12 months

We are not liable for indirect or consequential losses.

  1. Expected Results

Results vary between individuals.

Outcomes depend on consistency, application, and individual circumstances.

No guarantees are provided.

  1. Data Protection

All personal data is handled in accordance with our Privacy Policy.

  1. Intellectual Property

All content, materials, systems, and methodologies remain the property of RiderCise®.

You may not reproduce, distribute, or commercially exploit any content.

  1. International Use

You are responsible for compliance with local laws when accessing our services.

  1. Force Majeure

We are not liable for failure or delay due to events outside our control.

  1. General

These Terms are governed by the laws of England and Wales.

We may update the Website or Platform at any time.

  1. Acceptance

By completing your purchase, you confirm that:

  • You have read and understood these Terms
  • You agree to be bound by them
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